Peter Pan’s College Express service will end on Saturday, December 15, 2012 >> Read More 

Peter Pan Schedule Change, effective Monday, December 17, 2012   » Read More

Peter Pan Bus Lines Customer Care Center

Mission Statement

We connect our customers with the people, places and services that enhance the quality and enjoyment of their lives by providing equipment, technology, professional knowledge and experience required to manage and operate safe, comfortable and cost efficient ground transportation systems.

At Peter Pan we are customer-driven. Your safety and satisfaction are our #1 priority. Our original motto from the 1930′s… still rings true today:

“On time if possible with safety… late if necessary for safety’s sake.”

We would love to hear from you! Please let us know if our service has met your needs and expectations.

You can reach us via email by completing the form on this page, or if you prefer, call us at 1-800-343-9999, and speak to one of our Customer Care Specialists.

For issues or comments please contact customerservice@peterpanbus.com

For more information about schedules & fares, contact info@peterpanbus.com

For more information about E-tickets, please contact etickets@peterpanbus.com

Contact Customer Care
800-343-9999

Peter Pan Bus Lines
Corporate Headquarters
P.O. Box 1776
Springfield, MA 01102-1776
800-343-9999

  • If applicable.

Customers requiring ADA assistance for specific schedules may call 800.343.9999 or email us to make a reservation 48 hours in advance of your scheduled travel date and time.